Empathic Listening

1
Welcome
- Welcome!
- Course Overview
- Meet your trainers
  FREE PREVIEW
- Your Reflection Tool for Empathy Warm-Ups
- Empathy Warm-Up: What makes it hard for you to listen?
- Why listening?
2
Workout: Types of Listening
- Types of listening
  FREE PREVIEW
- A little quiz to keep it fresh
  FREE PREVIEW
- Empathy Warm-Up: Four Scenarios
- Empathy Reps
3
Workout: Empathic Listening
- A lifetime task
  FREE PREVIEW
- Empathy Warm-Up: And you?
- About presence
- Marina Abramovic: The artist is present
- A little quiz to keep it fresh
- Empathy Reps
- For later: How to share your course completion certificate with your network!
  FREE PREVIEW
4
Workout: Empathic Presence
- Four steps for empathic presence
  FREE PREVIEW
- A little quiz to keep it fresh
- Rebekah Taussig on STEP 1
- Lambers Fisher on STEP 2
- Lambers on STEP 3
- Empathy Warm-Up: How about you?
- Empathy Reps
5
Workout: Non-listening Styles
- Non-listening styles
- Sound familiar?
  FREE PREVIEW
- Empathy Warm-Up: Non-listening Style 1
- Empathy Warm-Up: Non-listening Style 2
- Empathy Warm-Up: Non-listening Style 3
- Rebekah on THE ETERNAL OPTIMIST
- Rebekah on THE SAGE
- Rebekah on THE ALL ABOUT ME-ER
- Lambers on THE SAGE
- Lambers on THE EPIDEMIOLOGIST
- Empathy Warm-Up: Go Deeper
- A little quiz to keep it fresh
- Empathy Reps
6
Workout: Empathy Starters
- Four ways to build trust
- Rebekah on What's that like for you?
- Lambers on What's that like for you?
- Empathy Bootcamp in real life
- Empathy Warm-Up: A little quiz to keep it fresh
- Empathy Warm-Up: Your Starters
- Empathy Reps
7
Workout: Empathy Quashers
- Non-listening phrases
- Empathy Warm-Up: Empathy Quashers
- Empathy Rep
8
The Upshot
- It's time to share your certificate!
- My experience of this course
- Little quiz to keep it fresh
- Lasting words
- Empathy Warm-Up: My Takeaways
- Resources from contributors
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Course Workbook
- Empathic Listening Course Workbook