Course curriculum

  • 1

    Welcome

    • Welcome!

    • Course Overview

    • Meet your trainers

      FREE PREVIEW
    • Your Reflection Tool for Empathy Warm-Ups

    • Empathy Warm-Up: What makes it hard for you to listen?

    • Why listening?

  • 2

    Workout: Types of Listening

  • 3

    Workout: Empathic Listening

    • A lifetime task

      FREE PREVIEW
    • Empathy Warm-Up: And you?

    • About presence

    • Marina Abramovic: The artist is present

    • A little quiz to keep it fresh

    • Empathy Reps

  • 4

    Workout: Empathic Presence

    • Four steps for empathic presence

      FREE PREVIEW
    • A little quiz to keep it fresh

    • Rebekah and Lambers on the steps - STEP 1

    • Rebekah and Lambers on the steps - STEP 2

    • Rebekah and Lambers on the steps - STEP 3

    • Empathy Warm-Up: How about you?

    • Empathy Reps

  • 5

    Workout: Non-listening Styles

    • Sound familiar?

      FREE PREVIEW
    • Non-listening styles

    • Empathy Warm-Up: Non-listening style 1

    • Empathy Warm-Up: Non-listening style 2

    • Empathy Warm-Up: Non-listening style 3

    • Rebekah Taussig on three non-listening styles - THE ETERNAL OPTIMIST

    • Rebekah Taussig on three non-listening styles - THE SAGE

    • Rebekah Taussig on three non-listening styles - THE ALL ABOUT ME-ER

    • Lambers Fisher - THE SAGE

    • Lambers Fisher - THE EPIDEMIOLOGIST

    • Empathy Warm-Up: Go deeper

    • A little quiz to keep it fresh

    • Empathy Reps

  • 6

    Workout: Empathy Starters

    • Four ways to build trust

    • Rebekah: What's that like for you?

    • Lambers: What's that like for you?

    • Empathy Bootcamp in real life

    • Empathy Warm-Up: A little quiz to keep it fresh

    • Empathy Warm-Up: Your starters

    • Empathy Reps

  • 7

    Workout: Empathy Quashers

    • Non-listening phrases

    • Empathy Warm-Up: Empathy Quashers

    • Empathy Rep

  • 8

    The Upshot

    • Lasting words

    • Little quiz to keep it fresh

    • Empathy Warm-Up: My takeaways

    • Resources from contributors

    • My experience of this course

  • 9

    Course Workbook

    • Empathic Listening Course Workbook